Blocked Toilets in Thames Ditton

How the Investigation Works

The immediate priority is to restore proper flow using suitable drainage equipment. Once clear, the drain is tested and the likely cause assessed. A camera survey is not automatically required, but it becomes useful when blockages repeat, the pipe does not clear normally, rats or roots are suspected, or there are signs of structural damage.

This avoids turning a simple clearance into unnecessary work while still giving recurring problems the investigation they deserve.

When This Service Is Appropriate

This service is appropriate when a drain, toilet, sink or outside drain is blocked or draining poorly. CCTV is considered where the problem is repeated, unusual or likely to involve a hidden defect.

Chris’s Professional Advice

A clear drain can still contain a defect, while a blocked drain can sometimes be structurally sound. Symptoms and evidence must be considered together.

Standing water does not automatically mean collapse. The pipe gradient, local deformation, silt and access position all need considering.

Drainage systems often cross boundaries or connect with shared pipework. Ownership and responsibility may need checking before repairs are arranged.

What Happens Next

I first establish the reason for the visit and the most useful access points. I then carry out the relevant clearance, inspection or investigation, explain the findings and discuss proportionate options. Where another trade, pest controller, insurer or structural specialist is more appropriate, I say so.

Frequently Asked Questions